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Product Questions
Most syrups, even "premium" ones, rely on artificial flavors, synthetic colors, and preservatives to hit a price point. Khana uses real South Asian spices: cardamom, rose, saffron, chai. Ingredients you can pronounce. Flavors you can actually taste. Every bottle is handcrafted in Houston using a four-ingredient formula: pure cane sugar, water, natural flavors, and citric acid.
Pure cane sugar, water, natural flavors, and citric acid. That's it. No preservatives, no artificial colors, no dyes. Every bottle is gluten-free, vegan, and made with halal-friendly ingredients.
Yes, all Khana syrups are 100% vegan and gluten-free. They are also made with halal-friendly ingredients. If you have a specific dietary concern, feel free to reach out.
That's a sign of real ingredients, not spoilage. Natural spices like cardamom and chai contain oils and plant matter that naturally settle over time. Give the bottle a gentle shake before use and you're good to go.
Store unopened bottles in a cool, dry place away from direct sunlight. Once opened, enjoy within 8 weeks for best flavor. Refrigeration helps preserves the quality and freshness you're paying for.
Our suggested serving is 1 oz - 30mL. The 375ml bottle contains approximately 13 servings. The 750ml bottle contains approximately 25 servings. One serving is all you need per drink.
Coffee, lattes, cold brew, matcha, chai, sparkling water, lemonade, protein shakes, cocktails, mocktails, and even baked goods like cinnamon rolls and overnight oats. We have 19 recipes on our recipes page and growing.
Because our syrups are food products, we're unable to accept returns. However, if something went wrong with your order, whether it's damaged, incorrect, or missing, please email support@shopkhana.com with your order number and a photo. We will always make it right.
Shipping Questions
We currently ship within the U.S. International shipping is on our roadmap. Sign up for our email list to be the first to know when we expand.
Orders are typically processed and shipped within 1-3 business days. Delivery takes an additional 3-7 business days depending on your location. You'll receive a tracking confirmation by email once your order ships.
Yes, we offer free shipping on all orders over $40. Stock up and ship free.
Please email support@shopkhana.com with your order number and a photo of the issue. We'll resolve it quickly and hassle-free. That's the Khana standard.
We love to help celebrate the special occasion. Whether a birthday, anniversary, the holidays, or just as a thank you, we'll make sure your loved ones feel extra special for thinking of them. We'll write a custom message on your behalf or mail in a letter to send with the syrup!
Wholesale Questions
Yes, and we'd love to work with you. Khana is currently partnering with independent cafés, restaurants, and specialty beverage shops across the U.S. Cases of our 750mL are available for wholesale. Email sales@shopkhana.com to request a sample kit or visit our wholesale page to learn more.
Our minimum is one case of 12 bottles at $138. We also offer our 375mL's in a 3-bottle sample kit for $30 for new partners who'd like to test flavors before committing to a full case. Most cafés who try the sample kit reorder within a month.
All six flavors are available: Vanilla Cardamom, Rose, Chai, Saffron, Brown Sugar Cinnamon, and Vanilla Bean. Our top performers in café settings are Vanilla Cardamom and Rose.
Brand & Community
We regularly appear at Houston farmers markets, including Rice Village and Heights Mercantile. Follow us on Instagram and TikTok @taste.khana to find our latest market dates and pop-ups. Come say hi! Raman is usually there and loves talking to customers.
Khana is made with halal-friendly ingredients: pure cane sugar, water, natural flavors, and citric acid. We are not formally halal-certified at this time, but our formula contains no animal-derived ingredients, no alcohol, and no prohibited substances. If you have specific concerns, please reach out and we're happy to share full ingredient details.
While South Asian-inspired flavors are our heart and identity, we also offer Vanilla Bean for those who prefer a classic. More Western classics are coming soon. Follow us on social media or sign up for our email list to be the first to know about new flavors!
We genuinely want to hear from you. Every message gets read. Email info@shopkhana.com or drop us a message on our socials. If your flavor idea makes it into a product, we'll let you know.
Whether you're a content creator, a café owner, a food blogger, or a brand, we're open to conversations. Email press@shopkhana.com with a brief note about yourself and what you have in mind. We read every pitch.
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